Our virtual concierge will handle time consuming, repetitive and generic inquiries from residents 24/7 in order to allow property managers and the building staff to focus on other priorities or possibly oversee multiple buildings.
Allow residents to access relevant information or report problems anytime from anywhere using either text, voice or webchat.
Allow property managers and staff to focus on their primary task instead of going out of the way to answer trivial questions every day.
Detailed data of all interactions are available for analysis to identify key areas in need of improvement to provide better service.
Powered by the industry-leading NLP engines, our chatbots utilize the same AI that’s behind Google Home and Amazon Alexa and various other AI products. As an added bonus, every time Google or Amazon improves their engine, so would our chatbots.
No need to download an application, use your phone to text or call.
Always available. It allows anyone with permission to easily access relevant information anytime from anywhere.
No Busy Signal
One number can accommodate an unlimited number of callers at a time. Don’t make anyone wait.
Customize the answers to every question and provide alternative answers based on the method of communication.
By adding information specific to the user the chatbot will detect who’s calling or texting and answer personalized questions.
With in depth analysis learn why someone is contacting you and improve ways to better provide the needed support.